Returns Policy
Returns Policy
We want you to love your Oreeso artwork. As all our prints are made to order, we are unable to accept returns or exchanges for change of mind. However, we will always make it right if something goes wrong.
Damaged or Defective Items
If your order arrives damaged or with a print defect, please contact us within 14 days of receiving your order. Send us an email at hello@oreeso.com with:
- Your order number
- A clear photo of the damage or defect
We will arrange a free replacement or issue a full refund at no cost to you.
Incorrect Orders
If you receive the wrong item, please contact us within 14 days and we will send the correct item as quickly as possible.
Non-Returnable Items
As our products are printed on demand specifically for each customer, we are unable to accept returns for:
- Change of mind
- Incorrect size selected at checkout
Please double-check your size and framing options before placing your order.
Contact Us
For any issues with your order, please get in touch and we'll respond within 1–2 business days.